Refund Policy

1. General Policy

At DOCRID Consultancies, we aim to deliver high-quality consulting services, courses, and digital products. However, we understand that situations may arise where a refund is requested. This Refund Policy outlines the conditions under which refunds may be granted.

2. Eligibility for Refunds

Refunds may be issued under the following conditions:

• Online Course Enrollments:

  • A full refund is available if requested within 48 hours of purchase and if less than 10% of the course has been accessed.

  • No refund will be granted once the course has been substantially accessed or completed.

• Consulting Services:

  • Cancellations made at least 48 hours in advance of the scheduled service will be eligible for a full refund.

  • Cancellations made within 24–48 hours are eligible for a 50% refund.

  • No refund for cancellations made less than 24 hours before the session or for no-shows.

• Digital Products (Templates, Tools, Downloads):

  • Due to the nature of digital goods, all digital product sales are final and non-refundable once downloaded.

3. How to Request a Refund